Terms and Conditions

Welcome to Arote Jewels! By accessing or making a purchase through our platform, you agree to abide by the following terms and conditions. Please read them carefully.

Definitions

Company: Refers to Arote Jewels, the provider of the products listed on the platform.
Products: Includes 1-gram jewelry and American diamond (eminent) jewelry offered by Arote Jewels.
Customer: Refers to the person purchasing or intending to purchase products from Arote Jewels.

General Terms

You must be at least 18 years old or have the consent of a legal guardian to make purchases.
All products are subject to availability and may be modified or discontinued without prior notice.

Product Information

1-Gram Jewelry:
- Made with precision to replicate gold jewelry using high-quality materials.
- Non-gold items that require special care as instructed.
American Diamond Jewelry:
- Crafted with high-grade simulated diamonds to replicate the brilliance of real diamonds.
- Not made with natural diamonds

Payment Terms

Payments are securely processed through Razorpay.
Prices listed include applicable taxes unless otherwise stated.
Orders cannot be modified once payment is confirmed.

Privacy Policy

At Arote Jewels, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our platform or purchase our products.

Information We Collect

We collect the following types of information:
a. Personal Information
- Name
- Contact information (email address, phone number)
- Shipping and billing address
- Payment details (processed securely via Razorpay; we do not store payment information)
b. Non-Personal Information
- Browser type, device type, and operating system
- IP address and geolocation data
- Browsing behavior on our platform (e.g., pages visited, time spent)
c. Cookies and Tracking Technologies
- We use cookies and similar technologies to enhance user experience and analyze website traffic.

How We Use Your Information

Your information is used for the following purposes:
- To process and fulfill your orders.
- To communicate with you regarding your purchases, account, or inquiries.
- To improve our products, services, and website functionality.
- For marketing purposes, such as sending promotional offers (with your consent).
To comply with legal obligations or protect our rights.

Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following cases:
- With Service Providers: Third-party partners who assist in payment processing, order fulfillment, or shipping.
- Legal Requirements: When required to comply with laws, regulations, or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

Data Security

We implement industry-standard security measures to protect your personal information.

- Sensitive information (e.g., payment details) is encrypted during transmission.
- Despite our efforts, no system is completely secure. Please notify us immediately if you suspect unauthorized access to your account.

Your Rights

Access and Correction: You can access and update your personal information by contacting us.
Opt-Out: You can opt out of receiving promotional communications by clicking the “unsubscribe” link in our emails.
Data Deletion: You can request the deletion of your personal data unless required for legal or business purposes.

Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

Children's Privacy

Our platform is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be communicated through our platform and take effect immediately upon posting.

Returns and Refunds

- Returns or replacements are eligible if:
  - Products are defective or damaged upon delivery.
  - Incorrect items were shipped.
- Notify us within 48 hours of receiving the product to initiate a return or replacement.
- Refunds will be processed as per our refund policy within 7-10 business days.

Shipping Policy for Arote Jewels

At Arote Jewels, we value your trust and strive to ensure a smooth and transparent shopping experience. Below are the details of our shipping policies, including processing times, shipping options, and additional information.

Order Processing Times

Please note that order processing times are separate from shipping times displayed at checkout.
- All orders are processed within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive a separate notification with tracking details once your order has shipped.
Potential Delays
During high-volume periods (e.g., holidays or sales) or due to postal service issues beyond our control, there may be slight delays in processing or delivery times. We appreciate your patience and understanding in such cases.

Domestic Shipping Rates and Estimates

We offer the following shipping options for domestic orders within India:

Shipping Option	Estimated Delivery Time	Price (₹)
Standard Shipping	3 to 5 business days	₹40
Expedited Shipping	2 to 3 business days	₹80
Express Shipping	1 to 2 business days	₹120

Free Shipping Threshold
We offer free standard shipping on all domestic orders over ₹3000

Local Delivery

We are pleased to offer local delivery to customers within

Free local delivery is available for orders over ₹3000
For orders under ₹3000, a delivery fee of ₹80 applies.
Deliveries are made between 10 AM and 6 PM, Monday to Saturday.
We will contact you via text message at the number provided during checkout to confirm your delivery time.

For your convenience, we service the following PIN codes:411015-411041

In-Store Pickup

Skip the shipping fees by selecting free local pickup at checkout.

Pickup is available at Arote Jewels ,Flat no 209,vrundawan vishwa,Nahre,411041
Your order will be ready for pickup within 2 to 3 business days.
We will send you an email when your order is ready, including detailed pickup instructions.
Our pickup hours are 10 AM to 6 PM, Monday to Saturday.

Please bring your order confirmation email when collecting your items.

International Shipping

We proudly ship to the following countries: Asian Countries.

At this time, we do not ship to: Non-Asian countries

International Shipping Rates and Options
Shipping charges are calculated at checkout based on the shipping destination and selected option.

Shipping Option	Estimated Delivery Time	Price (₹)
Standard Shipping	8 to 15 business days	₹1,000
Expedited Shipping	5 to 10 business days	₹1,800
Express Shipping	3 to 7 business days	₹3,000

Customs, Duties, and Taxes
Your order may be subject to import duties, taxes, or other fees (including VAT) once it reaches the destination country. These charges are not included in our prices or shipping fees and are your responsibility as the customer.

Care Instructions

To maintain jewelry longevity:
- Avoid exposure to water, perfumes, and harsh chemicals.
- Store in a dry place using the provided packaging.

Limitation of Liability

Arote Jewels is not liable for:
- Wear and tear or damage caused by misuse.
- Allergic reactions to materials used in the products.
Total liability is limited to the cost of the product purchased.

Intellectual Property

All content, including images, designs, and descriptions, is the property of Arote Jewels and protected by copyright laws.
Unauthorized use or reproduction is strictly prohibited.

Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India.

Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

Email: arotejewels@gmail.com
Phone: +91 9284626990